MerchBlue Privacy Policy

Last Updated: April 14, 2023

Welcome to MerchBlue! Your trust is important to us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you configure our services to process donations to your organization or campaign through ActBlue and we ship merchandise on your behalf as a token of appreciation for support, or when you place orders directly on our website at MerchBlue.com.

1. Information We Collect

To fulfill your orders and provide you with the best possible service, we collect the following types of information:

  • Personal Information: This includes the name, email address, mailing address, and phone number of anyone placing an order. We collect this information to ensure the order is processed, created, and shipped efficiently.

  • Donation Information (when applicable): This includes details about the donation, such as the organization supported, the amount donated, and the merchandise selected. We use this information to create and fulfill orders.

  • Order Information (when applicable): This includes the merchandise details and shipping information for orders placed directly on MerchBlue.com.

  • Payment Information: While we do not store payment information directly, we use third-party payment providers like ActBlue, Shopify and Square to securely process your donations or payments for orders placed via ActBlue or on MerchBlue.com.

2. How We Use Your Information

We use your information for the following purposes:

  • To fulfill and manage your orders, including creating and shipping merchandise.
  • To communicate with you about your order, including updates, inquiries, and support.
  • To improve our services and better understand your needs.
  • To comply with legal obligations and protect our legal rights.

3. Information Sharing

We share your information with trusted third-party service providers, such as Shopify, Square, and Microsoft, who assist us in fulfilling your orders and improving our services. These providers are required to protect your information and use it only for the purposes outlined in this Privacy Policy.

We may also share your information:

  • When required by law, such as in response to a subpoena, court order, or other legal process.
  • To protect the rights, property, or safety of MerchBlue, our users, or others.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Security

We take the security of your information seriously and implement industry-standard measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at care [at] merchblue.com Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this Privacy Policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MerchBlue c/o Buttonsmith Email: care [at] merchblue.com

We appreciate your trust in us and are dedicated to protecting your privacy while providing you with a great experience. Thank you for choosing MerchBlue!